Privacy Policy

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At Roc Bathroom Furni Store (“we”, “us”, or “our”), operating at www.bathtapsdiscount.com, we are committed to protecting the privacy and security of our discerning clientele. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our premium bathroom fixtures and tapware collections.

1. Information We Collect

To provide our luxury bathroom products and exceptional service, we collect:

• Personal Identification: Name, email address, phone number, and shipping/billing addresses for order processing and delivery of our designer tapware
• Payment Information: Encrypted credit card details or PayPal information for secure transactions of our high-end bathroom fixtures
• Design Preferences: Product selections, wish lists, and browsing behavior to enhance your shopping experience with our curated collections
• Professional Details: For trade customers and interior designers, we may collect business information for commercial account setup
• Technical Data: IP address, browser type, and device information to optimize our website performance

2. How We Use Your Information

Your data enables us to provide the premium service expected by our clientele of homeowners, designers, and developers:

• Process orders for our luxury bathroom products with bank-level security
• Provide personalised recommendations from our designer collections (Beaumont Luxury, Burlington Traditional, etc.)
• Offer white-glove customer service for high-value purchases
• Improve our product offerings and website experience
• Communicate order confirmations, shipping updates, and designer insights
• Prevent fraud and ensure transaction security across international orders

3. Data Sharing & Disclosure

We maintain the discretion expected by our luxury clientele:

• Service Providers: Trusted partners for payment processing (Visa/MasterCard/PayPal), shipping, and IT security
• Legal Compliance: When required by law or to protect our business interests
• Business Transfers: In the event of merger or acquisition, with appropriate confidentiality safeguards
• Never Sold: We do not sell your personal information to third parties

4. International Data Transfers

As we serve an international clientele (excluding select Asian regions), your data may be transferred outside your country of residence. All transfers comply with GDPR and UK data protection standards, using approved safeguards for luxury retail operations.

5. Data Security

We protect your information with the same rigor we apply to our designer bathroom fixtures:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure data storage with industry-standard protections

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Request data portability for your order history
• Withdraw consent for marketing communications
• Lodge complaints with relevant data protection authorities

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience with our designer collections:

• Essential Cookies: For secure checkout and account functionality
• Performance Cookies: To improve website performance for luxury shopping
• Functional Cookies: To remember your preferences and designer selections
• Marketing Cookies: For personalised product recommendations (with consent)

You may manage cookie preferences through your browser settings.

8. Policy Updates

We may update this policy to reflect changes in our luxury retail operations or legal requirements. Significant changes will be communicated to our valued customers.

Thank you for trusting Roc Bathroom Furni Store with your luxury bathroom needs. We value your privacy as much as we value crafting beautiful bathroom spaces.