Term and Conditions

Last updated: [Insert Date]

1. Our Business & Target Clientele

Roc Bathroom Furni Store specialises in premium bathroom fixtures for discerning homeowners, interior designers, and trade professionals worldwide. Our collections range from contemporary designs like Bristan Modern Taps to traditional pieces from the Burlington and Beaumont Luxury ranges.

2. Website Usage

2.1 Access Requirements

To place orders, you must:

• Be at least 18 years old
• Have legal capacity to enter binding contracts
• Provide accurate registration information
• Use the site only for legitimate purchases

2.2 Prohibited Activities

You agree not to:

• Use automated systems to extract data
• Attempt to circumvent security measures
• Misrepresent your identity or order information
• Use the site for any unlawful purpose

3. Product Information

3.1 Product Descriptions

We take care to accurately represent our designer tapware collections including:

• Technical specifications
• Material composition (e.g., Brushed Brass, Bronze)
• Design style (Traditional, Contemporary, Luxury)
• Collection information (Beaumont, Burlington, Bristan, etc.)

While we strive for accuracy, slight variations in product appearance may occur due to monitor settings and handmade nature of our luxury items.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to:

• Material cost fluctuations
• Currency exchange variations
• Special collection updates

4. Order Process

4.1 Placing Orders

When you place an order:

• You receive an order acknowledgement email
• Your payment is pre-authorised
• We verify stock availability (1-2 business days)
• You receive shipping confirmation with tracking

An order becomes binding only when we dispatch your items.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely through PCI-compliant systems.

5. Shipping & Delivery

5.1 Shipping Options

Service	Cost	Carrier	Delivery Time
Standard Shipping	£12.95	DHL/FedEx	10-15 business days after dispatch
Free Shipping	Free (orders over £50)	EMS	15-25 business days after dispatch

5.2 International Orders

We ship worldwide except to Asia and certain remote regions. International customers are responsible for:

• Customs duties
• Import taxes
• Local compliance requirements

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for:

• Unused products
• Items in original packaging
• Non-custom/non-installed items

Non-returnable items: Installed products, custom orders, specially commissioned pieces from our Beaumont Luxury or Burlington Traditional collections.

6.2 Return Process

1. Email [email protected] within 15 days with order details
2. Receive Return Merchandise Authorization (RMA)
3. Repackage securely with original materials
4. Ship with provided return label

6.3 Refund Details

• Processed within 5 business days after inspection
• Original shipping costs non-refundable
• 15% restocking fee for luxury collection returns (change of mind)

7. Intellectual Property

All content on bathtapsdiscount.com including:

• Product designs
• Brand names (Beaumont, Burlington, etc.)
• Photography
• Descriptive text

are protected by copyright, trademark, and other intellectual property laws. Unauthorised use is strictly prohibited.

8. Liability Limitations

8.1 Product Use

We’re not liable for:

• Improper installation
• Incompatible plumbing systems
• Unauthorised modifications

8.2 Website Use

We don’t guarantee uninterrupted access and aren’t liable for:

• Temporary downtime
• Technical issues beyond our control
• Third-party service interruptions

9. Governing Law

These terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

10. Policy Updates

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms:

Roc Bathroom Furni Store
87 Blenheim Terrace
Leeds, GB LS6E 5VG
Email: [email protected]
Phone: +44 (0)113 234 5678